Where can I see the status of my transaction?

You can view your transaction history and your current transaction status in the ”Activity” section. Execution times can vary based on the current conditions of the network.

Activity: Login > My portfolio > Activity

If our site shows a transaction as ”Completed,” then your cryptocurrency has been sent to the specified address. To view the details of a specific transaction in the blockchain, please check Etherscan (for ETH transaction) or Blockchair (for BTC, ETH, and other blockchain transactions). Just enter the address or blockchain transaction ID (TxID) in the "Search" field.

IMPORTANT

When transferring digital assets:

• Enter a valid address (copy/paste, don’t type out the address)
• Make sure the receiving address supports the digital asset you are attempting to transfer
• Before sending larger amounts, always send a small amount first as a test. Only when you are convinced that the deposit or withdrawal you initiated follows the correct process, should you increase the transacted amount.

You are fully responsible for any mistakes, errors or defects which may arise in the course of a transaction and lead to partial or complete loss of your funds. ICONOMI shall not be held liable for any damages resulting from any actions previously mentioned.

Please note: All completed transactions on the blockchain are final and cannot be changed or reversed. Digital assets assigned to the wrong receiving address will be lost forever! Only the person who has access to the receiving address has access to the digital assets located at that address.