You can view your transaction history and your current transaction status in the ”Activity” section. Execution times can vary based on the current conditions of the network.
If our site shows a transaction as ”Completed,” then your cryptocurrency has been sent to the specified address. To view the details of a specific transaction in the blockchain, please check Etherscan or Blockchain.info. Just enter the address or blockchain transaction ID (TxID) in the "Search" field.
When transferring cryptocurrencies:
- Enter a valid address (copy/paste, don’t type out the address)
- Make sure the receiving address supports the cryptocurrency you are attempting to transfer
- Before sending larger amounts, always send a small amount first as a test
Please note: All completed transactions on the blockchain are final and cannot be changed or reversed. Cryptocurrencies sent to the wrong receiving address will be lost forever! Only the person who has access to the receiving address has access to the cryptocurrencies located at that address.
For further information or if you have any questions, please do not hesitate to contact us.