If you saved the 16-characters Authentication key when you enabled 2FA for your ICONOMI account, you can revive your existing 2FA on the new device. Just use your authentication key (a 16-character key or QR code you saved when enabling 2FA) to reinstall ICONOMI entry codes into your Authentication application and access your account again.
If you are using Lastpass or Authy please also check :
They have cloud based backup and restore for both Android and Iphone.
IMPORTANT
In the case that your old device/phone was lost or stolen, we suggest that you immediately reset your 2FA by disabling it, and then enabling it again (you will be assigned a new Authentication key).
If you did not save the 16-characters Authentication key we need to reset your 2FA.
Please contact us, as you will need to go through our ID-verification process.
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