How do I verify my account to Tier 2?

ICONOMI has partnered with IDnow, Inc. to carry out due diligence checks for our know your customer (KYC) compliance process. With IDnow, we are able to confirm our users’ profiles in a fast and secure way via a video call verification. For additional information, please visit IDnow's website.

Once you have completed Tier 1 verification, click the “Verify for Tier 2” button on the Settings page/Verification tab to begin the verification process with IDnow.

Tier 2: Login > Settings > Verification tab > Verify for Tier 2 > Follow the on-screen instructions

Please note that the ICONOMI app is required to complete the Tier 2 verification process! You can use:

1. The ICONOMI iOS app on your iOS phone/device. Available for download from the App Store.
2. The ICONOMI Android app on your Android phone/device. Available for download from the Play Store.

Make sure the information you provide matches your ID documents exactly. This will ensure you have the best possible chance of having your application verified quickly.

If something goes wrong with your verification, check the ”Settings” page for error messages.

If you continue to encounter problems or need assistance with the verification process, please do not hesitate to create a support ticket and an agent will assist you as soon as possible.

Please note that some countries/ID documents are not currently supported by IDnow. We apologize for any inconvenience this may cause, and we are working to increase Tier 2 list of supported countries/ID documents.