- As a security precaution, the amount you are depositing via bank transfer might not be available for crypto withdrawal for 7 days after the deposit. Note: you can withdraw the deposited amount to your bank account with no limitations.
Transfer euros or British pounds from your bank account to ICONOMI:
Simply log into your ICONOMI account via your web browser or use ICONOMI Mobile Apps (iOS app, Android App), select the ”Deposit” option, and follow the on-screen instructions.
Deposit: Login > My portfolio > Deposit > Select Euro or British pound (under Fiat currencies) > Bank Account > Follow the on-screen instructions
Note: Please find information about account deposit limits here.
It is unlikely to happen but it may take up to 3 business days for the recipient to receive a SEPA payment. This is due to banks requiring “1-3 business days to receive and process the payment."
In the Deposit options, limits & fees article you can find additional information for each supported asset.
After you make your first fiat deposit, your bank account will be automatically whitelisted, and you will be able to make fiat withdrawals to that account.
Note: ICONOMI reserves the right to randomly review transactions - in those cases the deposit process may take slightly longer. Please do not be worried; this is an industry-standard approach that we perform enabling us to provide better services and fulfil our regulatory requirements. Please find additional information on our Anti Money Laundering (AML) policy and our Terms, Conditions & Policies.
When depositing fiat:
- Do not deposit funds from third-party bank accounts. You can only deposit funds to your ICONOMI account from a bank account held in your name. Your personal data on the platform must match the personal data of the bank account you will be making the deposit from or it will be rejected. This also includes payment services like TransferWise.
- Don't forget to add the reference to the bank transfer! You will receive the reference during the fiat deposit process on the platform. Only deposits with your reference number can be matched and credited to your ICONOMI account. Deposits without a reference number will be rejected.
- Don’t exceed the Tier deposit limits for your account.
ICONOMI's fraud protection - Rest assured we protect your deposits:
For security reasons, some of the funds cannot be withdrawn immediately after deposit. This is temporary and is due to one of the following reasons:
- Funds deposited via credit or debit card cannot be withdrawn for 14 days after the deposit
- Funds deposited via bank transfer might not be available for crypto withdrawal for 7 days after the deposit. Note: you can withdraw the deposited amount to your bank account with no limitations.
- Funds received through gift cards cannot be withdrawn for 90 days after redeeming a gift card
The withdrawal locks only apply to the specific amount of funds deposited in the ways explained above. All your other funds are not affected.
When transferring digital assets:
- Before sending cryptocurrencies from your ICONOMI account, always check the validity and trustworthiness of the service/wallet/address you are sending assets to. Check for service reviews, possible scams, fraud reports, etc. (like boiler room frauds, fraudulent crypto projects, fraudulent web pages, account takeovers, etc.)
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