How do I enable 2FA?

IMPORTANT

Make sure you WRITE DOWN or PRINT the 2FA 16-character authentication/recovery key or QR code you receive during the 2FA enabling process and keep it offline in a secure place so you can enable 2FA codes on another phone/device later if needed (in case you change your application/device or your device is stolen, lost, or broken). Just use your authentication key (open your 2FA app on your device and manually enter the 16-character authentication/recovery key) to reinstall the 2FA codes and regain access to your account. 

Note: Do not share/reveal your 2FA 16-character authentication/recovery key or QR code to anyone, even if they are an ICONOMI employee.

1. First, you will need to download an authentication application (app for 2FA) of your choice to your device/phone.

For iOS and Android users, we recommend:

• Google Authenticator
• Authy
• LastPass

Please note: 2FA applications like LastPass and Authy come in handy in case you lose your phone or switch mobile devices a lot. They allow you to back up all your authentication codes in the cloud for easy recovery.

2. To enable the 2FA feature, simply log into your ICONOMI account and visit your Settings page/Security tab.

You can individually set up:

A. Login/withdrawal 2FA

Enable login 2FA: Login > Settings > Security tab > Follow the on-screen instructions

B. Optional: Separate 2FA for withdrawals

Enable withdrawal 2FA: Login > Settings > Security tab > Additional Security Settings > Follow the on-screen instructions

3. Finally, check your email (you will receive a confirmation request) and click on the “Enable 2FA” button.

Note: If you can't find that email, please check also your spam folder.

Please note: 

- Withdrawals are only possible with 2FA enabled! 

- After you enable 2FA, as a security measure, it will take another 24 hours before you will be able to make withdrawals from your ICONOMI account.

- You cannot enable withdrawal 2FA without first enabling login 2FA. When withdrawal 2FA is enabled, your login 2FA code will not be accepted to confirm withdrawal transactions.

Please take a look at our Security Tips & Tools to learn more about how to keep your account and assets safe.